Arlo administrators frequently asked questions – June

June 17, 2016 11:45 am, Published by

Below are some of Arlo administrators most frequently asked questions for June! To view the full list please visit our Community Questions and Answers section.






How do I assign an event manager or template manager to specific events?

Arlo allows you to assign an admin as a template manager and/or event manager. When creating an event simply enter the administrator responsible for the event. You can then report on and filter events by the manager. When our new communication settings are rolled out they will also be able to receive automatic communication related to the event.

How do I allow customers details to be remembered on the registration form?

Time is valuable. That’s why Arlo’s website event registration process allows registrants details to be stored in the checkout. Next time the same individuals register they will not need to re-enter their information. Learn more about ‘Remember Me‘.

How do I assign support staff to an event?

Arlo allows you to assign contacts in your Arlo platform as additional support staff on events. You can then produce reports containing this information and when our new communication settings are rolled out, they will be able to receive automatic communication related to the event.

How can I exclude tax on certain orders?

Arlo allows your registrants to generate orders from your website which are tax exempt; meaning they do not have to pay tax on those orders. This can be especially useful if you receive international payments for online webinars or courses. You can either offer payment types which are always tax exempt, optionally tax exempt, or apply an exemption status to an individual contact or organisation.

How can I manage and track interest in an event, capture ideas for new topics, and manage general enquires?

You can use Arlo’s Lead feature to capture the details of interested prospects, and suggestions for different event dates/locations. Arlo offer a range of lead forms for your website, and you can easily manage, report on, and assign leads out using the management platform.