Categories for Company News

Exciting E-Learning Feature Demo

March 17, 2015 8:19 pm, Published by

In case you haven’t already received the email invitation, on behalf of Arlo, I would like to invite you to a demonstration of our new E-learning features.

These features include Arlo’s Online Activities as well as Arlo’s Moodle integration.

One of our product specialists will present two 30 minute sessions on Thursday the 19th of March, at 10:00am and 4:00pm (session times in NZT)

So if you agree that this could take your company to the next level, or just want an idea of other services you could offer in the future, register now.

Scheduled Maintenance – Sunday, 8 March 2015

March 3, 2015 8:06 am, Published by

Our hosting provider (Rackspace) will be performing key maintenance on their network infrastructure on March 8 between 11:00 PM and 1:00 AM (March 9, NZT). This maintenance will affect Arlo’s systems.

Your platform will remain online and working normally for the majority of this maintenance period, but service may be disrupted briefly for up to 10 minutes.

When is the maintenance?

  • For New Zealand: (UTC+13): Sunday, March 8 between 11:00 PM and 1:00 AM
  • For Australia Sydney/Melbourne (UTC+11): Sunday, March 8 between 9:00 PM and 11:00 PM
  • For Australia Brisbane (UTC+10): Sunday, March 8 between 8:00 PM and 10:00 PM
  • For Australia Perth (UTC+8): Sunday, March 8 between 6:00 PM and 8:00 PM
  • For United Kingdom (GMT): Sunday, March 8 between 10:00 AM and 12:00 PM

What will happen during the maintenance window?

During this timeframe, there may be a short period of degraded performance of your platform (including your public website and management platform) which may last for up to 10 minutes. Outside of this 10 minute period, your platform will be online and functional.

Can people visit my website and register for courses during the maintenance?

Yes. Your website and management platform will be online during the maintenance, except for the brief period where the service may be slow or disrupted.

Where can I track the maintenance progress?

You can follow us on Arlo Twitter (@ArloSoftware) which will track the progress of the maintenance. We will also keep this page updated. If you have any questions please contact us at

New Arrivals

February 13, 2015 1:49 pm, Published by

So there’s been a number of changes around the office, including quite a few new staff members.

In December we had two new arrivals.   The first to arrive was Adam, “I’m Adam, from Hungary, which is far-far away. Not as far as Mars, so I’m not an alien. Here in Arlo I’m the one who creates beautiful UI things for our customers, so if you see something odd or weird in your browser at Arlo, it was me  :)  And I’m also part of the development team, adding new and astonishing features (not bugs) to the system.”

Also, just in case you haven’t emailed or called us since then, we also gained a new Support staff member…me.  My core function at Arlo is assisting clients to resolve issues, but I’m also dabbling in Tech Support, looking after our Social Media, and working with new clients to get their Arlo Platform live (I like to keep busy ;) )  When not at work, I’m being constantly astonished (/terrified) at how quickly my little man is growing up (1st birthday next month)

In January, our Sales Team expanded to include Cathey & Josh

Cathey is Arlo’s BDM, a former teacher, and an intrepid traveler, backpacking around the world with her first child. Cathey’s goal is to make training and events easy for businesses to manage, and to show it can be done from down under.  And when she’s not leading the sales at Arlo she’s raising her kids, Paige, Luca and Nico.

And Josh gives a fantastic personal introduction, “Well I’m Josh. Not a whole lot to me really – couple arms, couple legs, a nose and a lovely phone voice. At Arlo I’ll be at the desk firing through emails, or on the phone to potential customers communicating the exciting software that we have here, helping to make people’s lives easier.”

And finally, our Development Team gained Johannes.  Taking on the role of resident code monkey, he’s here to implement awesome new features for Arlo’s amazing customers. In his spare time he transforms into a travelling circus/adventure playground for his 6 month old daughter, cultivates his backyard jungle by day and rescues kittens by night.

So a lot of new additions in the last couple of months

But it’s not only the company having new additions.  One of our amazing staff members, Natalia is has a new addition on the way in just a couple months.  It was our pleasure to transform our boardroom this afternoon for a special surprise baby shower



We’d considered calling Alex to say he had to come in, but to not spoil the surprise, we’d be left with excuses like ‘Code you wrote while working here seems to have gained a mind of it’s own’, or ‘Your wife may have gone into labor’…neither of which sounded like the best idea

But jokes aside, we are so happy for both Natalia and Alex.  The office hasn’t been the same without Alex performing his code magic dances, and not looking forward to not seeing Natalia’s cheerful smile in the office, but they’re on a great adventure and we wish them the best.  Thankfully we still have Natalia for a few weeks yet


That’s all for this week, but we’re looking at releasing some amazingly good news for you next week.  Until then, Happy Friday the 13th everyone :D

Happy New Year

January 9, 2015 3:10 pm, Published by
Welcome to 2015!

We hope you all enjoyed your holidays and have had as awesome a start to the New Year as we have here at Arlo

  • We’re excited to have a range of new clients coming on board this year as well as what existing ones are getting up to
  • You’ll be hearing more from us as we are going to be increasing our Social Media outreach
  • More coming. Soon :)

It’s an exciting time as we get back into it.  Our Developers are hard at work coding, our Testers determined to win hide-and-seek with bugs, and our Support staff are ready to help you along your way; not to mention the new hires and the things they will achieve.

Thank you for making Arlo part of your year

May it be an amazing year for everyone

Introducing Arlo!

September 12, 2014 12:57 pm, Published by

We are excited to announce our fresh new name and brand: Arlo.

Why Arlo?

We wanted a name with a bit of personality, something that was catchy and a little different from the rest.  Arlo is also friendly sounding and approachable – just like us, really!  And what’s more it is nice and short with a short URL:

What was the catalyst for change?

The name “LearningSource” was well positioned for the use of our service as a training management system, but as we’re sure you know, we do more than training; Arlo offers a powerful event management system as well.  We needed a name that worked well for both.

Over the next month you will see a change in focus from the name LearningSource to Arlo. But don’t worry, everything you’ve come to know and expect about LearningSource will remain the same, and we’ll continue to work hard to deliver a product and service that meets your needs.

Arlo - Making training & events easy!

Come join the team

February 3, 2012 7:07 pm, Published by

We have just secured a significant investment – now it’s time to grow the team. We are currently looking for;

It is a unique opportunity to be part of a dynamic business at the forefront of web technology, so if you think you have what it takes, go ahead and apply. We would love to hear from you.

LearningSource secures significant investment

December 19, 2011 2:35 pm, Published by

It has been a great end of the year for us here at LearningSource.  Our customer base continues to grow globally, our development programme has really ramped up, and we have recently expanded our team.  To top it all off we have just secured a significant investment from the New Zealand Ministry of Science and Innovation (MSI) to support our continued global expansion. As you can imagine, we are rather chuffed.

The MSI investment will help us extend the integration capabilities of the platform, including;

  • eLearning integration
  • Google Apps integration
  • SalesForce integration
  • GotoMeeting/GotoWebinar integration
  • Xero integration
  • and more

Know any great .net developers and testers? 

We are currently recruiting so if you know anyone who loves developing great software, we are keen to hear from them at

We hope you have a great holiday over the Christmas break.  We look forward to keeping you updated on what looks like will be a very exciting year ahead for us next year.

Merry Christmas,

The LearningSource Team

Zendesk Powers LearningSource Support

January 21, 2010 5:02 am, Published by

We’ve recently begun using Software as a Service provider Zendesk for our online help. Zendesk is a great tool that acts as both self support in the way of quick guides and problem ticketing.

We’ve got a lot of content still to write but we’ve started well and already have some useful tools on the site for users. This will make our life easier but most importantly for customers it’ll mean they get answers to their questions quickly and effectively.

Already up on Zendesk we have Quick guides that give quick easy information that is readily searchable;


The great thing about Zendesk is that it’s readily searchable – type in “payment” for example and you’ll get all the content items that include that word payment (at the time of writing, eight different places).

Even better, if you can’t find the answer you are looking for in our online help, you can simply ask the question by submitting a request.

Zendesk is a really great company, trying to do to the help desk what we at LearningSource are doing for training management – working with them to build our support offering has been a great experience.