New Report – Order Lines Report

April 8, 2015 4:19 pm, Published by

As much as we like our Orders report and the information it offers clients, we wanted to step it up and provide you with the ability to drill down to even greater levels of usable data.

As part of our latest release, one of the updates we know a lot of you are excited about is the new Order Lines Report.  This has been created to enable reporting on Order information, including breaking down any order lines in the order as well as payment and registrant details.

Example of Order Lines Report output

By default a start date will be in both the Order created and Order paid settings, however either of these can be removed.  You can choose to look at orders by when they were created, when they were paid, or a combination of the two.

Order Lines Report Settings
As you can see there are a number of options for what details you’d like to include.  We do recommend using Group by ‘Order Code’ as this will group all order lines associated with a particular order together.

You can find more information on the Order Lines Report in our Help Article here

We’d love to know your thoughts on this new report, which can be left in the comments below.

New Experience With New Release

March 31, 2015 1:05 pm, Published by

The last few weeks have seen our biggest ever release at Arlo. The team has worked incredibly hard to get these features and enhancements into your hands. We really hope you enjoy the results of their hard work.

So what do you have to look forward to in this release?  There are a number of new key features as well as an even larger number of enhancements.  Some of the feature highlights are:

  • Event presets – the ability to create favorite event settings (or a set of them) that can be applied to events as needed.
  • New Order Lines Report – new report which can include the details of the order, lines on the order, payment, and registration.
  • Multi-region Xero integration – multi-region customers can now integrate with multiple Xero accounts.

And a few of the Enhancements are:

This is only a sampling of what’s available. Our latest newsletter will follow on from this blog and will outline the full set of features and enhancements.

For those of you reading our blog that aren’t clients, if you’d like to have a look at what we’ve mentioned in this post, you can sign up to try it out for free on our Demo Site.

And there’s still more to come – watch out for the next release at the end of April, as more strategic functionality becomes available. 2015 here we come!

Elearning Features Webinar

March 25, 2015 3:24 pm, Published by

First off, we’d like to give a huge thank you to all those that attended either session of the demonstration of our new elearning features on Thursday.  Your support and involvement are greatly appreciated

For those that missed out, do not to fear.  This post includes the presentation for you to view as well as a PDF copy of the Presentation Slides and a link to all Q&A from both sessions, which will be updated periodically with new questions we may receive.

If you have any comments/questions on either the presentation or the features, please leave a comment or email us at with Subject ‘E-Learning Demo Comment/Question’

Exciting E-Learning Feature Demo

March 17, 2015 8:19 pm, Published by

In case you haven’t already received the email invitation, on behalf of Arlo, I would like to invite you to a demonstration of our new E-learning features.

These features include Arlo’s Online Activities as well as Arlo’s Moodle integration.

One of our product specialists will present two 30 minute sessions on Thursday the 19th of March, at 10:00am and 4:00pm (session times in NZT)

So if you agree that this could take your company to the next level, or just want an idea of other services you could offer in the future, register now.

Arlo’s new E-learning feature demonstration

March 17, 2015 12:31 pm, Published by

Join us this Thursday for a half hour webinar to find out about Arlo’s exciting new E-learning features to be released over the next two months.

These features include:

  • Self-paced online courses:
    • Create a course that people can complete at their own pace
  • Extend the existing classroom experience:
    • Offer access to content such as course materials
    • Facilitate forum discussions and community input

Register now:


Scheduled Maintenance – Sunday, 8 March 2015

March 3, 2015 8:06 am, Published by

Our hosting provider (Rackspace) will be performing key maintenance on their network infrastructure on March 8 between 11:00 PM and 1:00 AM (March 9, NZT). This maintenance will affect Arlo’s systems.

Your platform will remain online and working normally for the majority of this maintenance period, but service may be disrupted briefly for up to 10 minutes.

When is the maintenance?

  • For New Zealand: (UTC+13): Sunday, March 8 between 11:00 PM and 1:00 AM
  • For Australia Sydney/Melbourne (UTC+11): Sunday, March 8 between 9:00 PM and 11:00 PM
  • For Australia Brisbane (UTC+10): Sunday, March 8 between 8:00 PM and 10:00 PM
  • For Australia Perth (UTC+8): Sunday, March 8 between 6:00 PM and 8:00 PM
  • For United Kingdom (GMT): Sunday, March 8 between 10:00 AM and 12:00 PM

What will happen during the maintenance window?

During this timeframe, there may be a short period of degraded performance of your platform (including your public website and management platform) which may last for up to 10 minutes. Outside of this 10 minute period, your platform will be online and functional.

Can people visit my website and register for courses during the maintenance?

Yes. Your website and management platform will be online during the maintenance, except for the brief period where the service may be slow or disrupted.

Where can I track the maintenance progress?

You can follow us on Arlo Twitter (@ArloSoftware) which will track the progress of the maintenance. We will also keep this page updated. If you have any questions please contact us at

New Arrivals

February 13, 2015 1:49 pm, Published by

So there’s been a number of changes around the office, including quite a few new staff members.

In December we had two new arrivals.   The first to arrive was Adam, “I’m Adam, from Hungary, which is far-far away. Not as far as Mars, so I’m not an alien. Here in Arlo I’m the one who creates beautiful UI things for our customers, so if you see something odd or weird in your browser at Arlo, it was me  🙂  And I’m also part of the development team, adding new and astonishing features (not bugs) to the system.”

Also, just in case you haven’t emailed or called us since then, we also gained a new Support staff member…me.  My core function at Arlo is assisting clients to resolve issues, but I’m also dabbling in Tech Support, looking after our Social Media, and working with new clients to get their Arlo Platform live (I like to keep busy 😉 )  When not at work, I’m being constantly astonished (/terrified) at how quickly my little man is growing up (1st birthday next month)

In January, our Sales Team expanded to include Cathey & Josh

Cathey is Arlo’s BDM, a former teacher, and an intrepid traveler, backpacking around the world with her first child. Cathey’s goal is to make training and events easy for businesses to manage, and to show it can be done from down under.  And when she’s not leading the sales at Arlo she’s raising her kids, Paige, Luca and Nico.

And Josh gives a fantastic personal introduction, “Well I’m Josh. Not a whole lot to me really – couple arms, couple legs, a nose and a lovely phone voice. At Arlo I’ll be at the desk firing through emails, or on the phone to potential customers communicating the exciting software that we have here, helping to make people’s lives easier.”

And finally, our Development Team gained Johannes.  Taking on the role of resident code monkey, he’s here to implement awesome new features for Arlo’s amazing customers. In his spare time he transforms into a travelling circus/adventure playground for his 6 month old daughter, cultivates his backyard jungle by day and rescues kittens by night.

So a lot of new additions in the last couple of months

But it’s not only the company having new additions.  One of our amazing staff members, Natalia is has a new addition on the way in just a couple months.  It was our pleasure to transform our boardroom this afternoon for a special surprise baby shower



We’d considered calling Alex to say he had to come in, but to not spoil the surprise, we’d be left with excuses like ‘Code you wrote while working here seems to have gained a mind of it’s own’, or ‘Your wife may have gone into labor’…neither of which sounded like the best idea

But jokes aside, we are so happy for both Natalia and Alex.  The office hasn’t been the same without Alex performing his code magic dances, and not looking forward to not seeing Natalia’s cheerful smile in the office, but they’re on a great adventure and we wish them the best.  Thankfully we still have Natalia for a few weeks yet


That’s all for this week, but we’re looking at releasing some amazingly good news for you next week.  Until then, Happy Friday the 13th everyone 😀

Xero-U Released

January 15, 2015 3:09 pm, Published by

In December 2014, Xero-U was released, and we were so happy to play a part

The world of accounting is changing, and with so many businesses looking to make the move to cloud computing, there’s the potential for a lot of people to be a bit confused as to where to start the process.  Thankfully, there’s an easy place to find out.

“This year we relaunched Xero U, a free customised self-paced learning environment for accountants and small businesses, to help us achieve this and educate more people about benefits of the cloud.”
Victoria Crone, Xero NZ Managing Director in Press Release 18/12/2014

And the best part?  It’s all set out in a way that it’s easy to find the course best suited to your needs.


Xero was able to focus on creating a site that is both functional and sexy by taking advantage of our easy to use, comprehensive API and import/export functionality.  The result?  Users simply click on their position, select the area they’re interested in and see what’s available to them; while Xero can continue to manage their courses and contacts in the Arlo platform.

2015-01-07 09_28_46-DRAFT - Blog_ XeroU Release - Google Docs

Here at Arlo, we’re so impressed by the new site and are stoked to have our API supporting Xero in creating such an innovative and intuitive solution.

Further Reading:

Xero U: Your education, your way
Xero U: Creating success through tailored education

Happy New Year

January 9, 2015 3:10 pm, Published by
Welcome to 2015!

We hope you all enjoyed your holidays and have had as awesome a start to the New Year as we have here at Arlo

  • We’re excited to have a range of new clients coming on board this year as well as what existing ones are getting up to
  • You’ll be hearing more from us as we are going to be increasing our Social Media outreach
  • More coming. Soon 🙂

It’s an exciting time as we get back into it.  Our Developers are hard at work coding, our Testers determined to win hide-and-seek with bugs, and our Support staff are ready to help you along your way; not to mention the new hires and the things they will achieve.

Thank you for making Arlo part of your year

May it be an amazing year for everyone